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Guestbook | Ordering Information & Terms | Gallery | Links

How to Order Online


Placing your order online via our website is an easy and quick experience. Just follow the step-bu-step instructions below. However, if for any reason you need assistance please don’t hesitate to call us on 02 8294 3030 during normal business hours.


Ordering Step-by-Step

  • Navigate via the menus to the item you require and click to open the ordering box with detailed product description.
  • The QTY shown will always be 1 so change this to your required amount.
  • Click on “Add to Order” button. (this does not place an order, it just adds the product to your current order)
  • Continue shopping in this way until you have completed your order. Please note that you can view your order at anytime by simply clicking “My Cart” on the main page or the “View Order” button when ordering an item. On this form you can always change quantities or even remove any products that you have ordered.
  • Once you are satisfied that your order is complete and you've got what you want hit the "place order" button and you will again be able to view your full order and see your total order value including Freight Charges.
    NB: All our prices are always inclusive of GST. Freight Charges are always A$10.00 within Australia regardless of the size or weight of the order. We ship only to address in Australia.
  • Please fill in carefully your Billing details and also the Delivery/Recipient details if these are different to the Billing details. You can also use the "Delivery Instructions/Comments" at the end of the page to let us know any additional information that we need to know. Next hit the "Send Order" button and you will automatically receive a receipt and a copy of your order via email.
  • Next is the payment part of the order and we use PayPal which is a secure, fast and safe method of payment.
  • At the bottom of the Order Receipt please hit the "Pay with Papal" button which will then take you to the PayPal Section. You now have a choice whether to pay with your own PayPal account or if you don’t have one your credit card. Please note that only Visa and MasterCard credit cards are accepted.

Thank you for shopping with Artiwood


We know that your customer experience shapes the future of our business. We welcome your feedback.

Guest Comments
No where did I manage to get such a special dinosaur gift for my child. They are great letters and you guys ROCK !!!!!!! ...
I just adore dolphins and I love playing on your website. ...
The Noah's Ark arrived today. It is amazing. I can't wait to play with it as well. I can see it is going to be a favourite around our house. Thanks. ...
loved your site it was fun thanks ...
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Artiwood Wooden Letters
Artiwood Wooden Letters featuring animals, dolphins, fairies, dinosaurs and koalas. The wooden letters are great for spelling kids names and words on doors, walls and toy boxes
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Member of the Australian Gift and
Homewares Association Ltd.
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